A Network That Holds Up on a Saturday in Waikiki
Reliable, redundant connectivity for storefronts, offices, and multi-location operations across Oahu and the mainland US, backed by over 30 years of telecom experience.
How This Works
As a partner with OTG Consulting, I consult on what actually fits your business and connect you with the provider that delivers it. OTG is a consultancy that presents the services of other providers rather than delivering them itself.
The capabilities described on this page are delivered and supported by the service provider you select, not by Paul Petro IO or OTG Consulting. My role is helping you choose well and staying reachable after the contract is signed.
At Level 3 Communications I planned network routes against a single standard: no single point of failure anywhere across the United States. Every path had to have a genuinely independent alternate, and proving that took tracing real physical routes rather than reading a diagram. That work permanently changed what I accept as redundancy.
Two connections from the same provider entering your building through the same conduit is not redundancy. It is a single point of failure wearing two invoices. The question matters more here than most places, because the number of genuinely independent paths to a given address on Oahu is smaller than the number of logos willing to sell you service. When I look at a network design, the first thing I trace is whether the backup path is diverse all the way down to the physical route it takes into the building.
Paul Petro · U.S. Marine Corps veteran, 25+ years in telecom and IT
Built for Redundancy, Not Just Uptime on Paper
- Carrier-agnostic connectivity across broadband, fiber, and satellite, including Starlink for spots where fiber does not reach.
- SD-WAN with automatic failover, so one connection dropping does not take your business offline.
- A security overlay (SASE) layered on top of your network, not bolted on afterward.
- Enterprise wireless and cellular/LTE deployment for guest wifi and backup connectivity.
- Fully managed design, deployment, structured cabling, and ongoing monitoring.
- Centralized management across every location, so a multi-site business has one point of contact instead of five.
Connectivity Options Change Street by Street Here
Downtime Costs More in a Short Season
When your booking system or point-of-sale drops on a holiday weekend in Waikiki, that is not an inconvenience. It is lost revenue while people stand at the counter.
Multi-Location Means One Weak Link
If you run more than one site, from a tour desk to a retail counter, a single unreliable connection can bottleneck the whole operation.
Haleiwa and Ala Moana Are Not the Same Market
Availability changes street by street. A business in Haleiwa, Waimanalo, or out toward Waianae often has a genuinely different menu than one on Ala Moana Boulevard, which is why the search starts at your address rather than with a provider.
Questions I Get About Networks
Two circuits from two providers means we are redundant, right?
Not necessarily, and this is the thing I check first. Two connections that enter your building through the same conduit, or that ride the same physical path back to the same facility, are one failure wearing two invoices. The number of genuinely independent routes to a given address on Oahu is smaller than the number of logos willing to sell you service. Ask any provider to show you the physical diversity, not just the logical diagram. If nobody can answer that question, you do not have the redundancy you are paying for.
Our options look terrible at our address. What now?
That is common outside the Honolulu and Kapolei corridors, and it is worth checking rather than assuming. Availability changes street by street, and a business in Haleiwa, Waimanalo, or out toward Waianae frequently has a genuinely different menu than one on Ala Moana Boulevard. Where fiber does not reach, the practical answer is usually a mix: the best wired connection available, with fixed wireless or satellite as a second path. That combination often delivers better real-world uptime than waiting for a build that may be years out.
How much does the submarine cable dependency matter?
For day-to-day operations, less than people expect. For planning, it is worth understanding that everything leaving the island rides submarine fiber to the mainland, and that this is a shared dependency your backup connection may not escape. This is one more reason I care about what keeps working locally when the outside connection is degraded. A store that cannot take a card because a cable fault is being repaired is a store that is closed.
What breaks first when a network is under pressure?
Usually the guest wifi drags down the business traffic, because both are sharing one connection with no separation between them. On a busy afternoon in Waikiki that shows up as card readers timing out while the lobby streams video. Separating guest traffic from business traffic and giving the systems that make you money priority is inexpensive and it solves a surprising share of the problems people assume require more bandwidth.
Should we be running our own equipment or having it managed?
It depends on whether you have someone who will actually maintain it. Owned equipment is fine until firmware goes unpatched for two years and nobody is watching the logs. For most small and mid-sized businesses here I lean toward managed, mainly because of distance. When a switch fails at 6pm, the question that matters is who is responsible for getting it working, and whether that person is in your time zone.
Get in Touch
Reach out directly, or grab a time on the calendar, whichever's easier.
- (720) 915-0003
- paul.petro@otgconsulting.net
- Serving Oahu, the Hawaiian Islands, and the mainland US
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