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Notes on IT for Island and Mainland Businesses

A humanoid robot standing guard at night outside a glass-walled data center hall lined with server racks
September 18, 2026

Microsoft Is Retiring Text Message Sign-In Codes, and Your Business Is Probably Using Them

Passkeys became the Microsoft default on September 1, and text message codes stop working February 1, 2027. What…
A businesswoman in a navy blazer highlighting a stack of printed wireless invoices at her desk, with a shelf of charging company phones and a drawer of unused phones, and palm trees at sunset through the office windows
August 17, 2026

Five Signs Your Business Is Overpaying on Wireless

Wireless bills get paid every month without anyone reading them. Here are five signs your business is paying…
A commercial kitchen walk-in cooler door with a small wireless temperature sensor mounted beside it, stainless prep counters behind and an ocean sunset through the service window
July 8, 2026

The Freezer That Texts You at 2am

Sensors on the things whose failure would cost you the most. What is worth monitoring, what makes these…
An office workstation with a docked laptop beside a locked server cabinet with glowing status lights and a keycard reader, palm trees at sunset through the window
June 11, 2026

Free AI, Business AI, Private AI: Where Your Data Actually Goes

The difference between AI tiers is not how smart they are, it is how they handle your data.…
An office boardroom with a laptop, printed proposal pages and a conference phone on the table, with palm trees and the ocean at sunset through floor to ceiling windows
May 11, 2026

What to Ask Before You Approve an AI Tool

Six questions worth answering before an AI tool touches your company data, written for an owner who does…
April 8, 2026

AT&T Is Shutting Down Copper Phone Lines: Is Your Business at Risk?

AT&T is retiring its copper phone network by 2029. Here's what business owners need to know before their…
March 9, 2026

Answering Every Call, Even at Peak Times: AI Voice Agents for Small Businesses

How AI voice agents help appointment-driven businesses stop missing bookings, what they do well, and what they should…
An office telecom room with a network rack, patch panels and punch-down blocks, an old analog desk phone beside a modern IP phone, and palm trees at sunset through the window
February 9, 2026

What Actually Happens When You Move a Business Phone System Off Copper

The phones are the easy part. Porting, alarm and elevator lines, 911 location rules, and the power detail…
January 15, 2026

What Broadcom’s VMware Changes Mean for Small Businesses

What Broadcom's VMware licensing overhaul means for small and mid-sized businesses, and how to weigh renewing against migrating.
December 16, 2025

Why Small Businesses Are Turning to Managed IT Partners

Why more small businesses are partnering with a managed IT provider instead of DIY-ing their tech stack, and…
A retail checkout counter with a card terminal, printed merchant statement, receipt printer and cash drawer, with the ocean and palm trees at sunset through the storefront windows
November 11, 2025

How to Read Your Merchant Processing Statement

Most of a card processing statement is fixed, but the negotiable part is hiding in plain sight. How…
A man in a button-down shirt leaning over a laptop in an empty office after hours, with a network rack glowing behind glass and palm trees at dusk through the windows
September 9, 2025

What a 24/7 Security Operations Center Actually Does for Small and Medium-Sized Businesses

Most small and medium-sized businesses have security tools that don't talk to each other, and a Microsoft 365…