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Service Detail

Reducing Wireless Expenses

Most businesses are overpaying on wireless and don't know it. I work with providers that specialize in reducing wireless spend: a full audit of your lines and plans, direct negotiation with your carrier, and ongoing management afterward. They typically cut wireless spend by 27 to 32 percent, even for businesses already using a third-party expense management tool.

How This Works

As a partner with OTG Consulting, I consult on what actually fits your business and connect you with the provider that delivers it. OTG is a consultancy that presents the services of other providers rather than delivering them itself.

The capabilities described on this page are delivered and supported by the service provider you select, not by Paul Petro IO or OTG Consulting. My role is helping you choose well and staying reachable after the contract is signed.

I founded and ran a data warehousing and business intelligence company, which is a formal way of saying I spent years on what large piles of billing and usage data actually say once somebody bothers to line them up. Wireless invoices are one of the messier examples I have worked with.

Every line item is real, the rate plan is real, and the gap between what you pay and what your usage justifies stays invisible until someone joins those two things together. That is why I treat a provider's audit methodology as the part worth checking, rather than their headline savings number. Anyone can quote a percentage. I want to see how they got to it, and whether they can show me the same math on your bill.

Paul Petro · U.S. Marine Corps veteran, 25+ years in telecom and IT

How It Works

Review, Negotiate, Recover, Manage

1. Rate Review

A full audit of your current wireless lines, plans, and carrier rates against what the market actually offers today.

2. Negotiate

Direct negotiation with your carrier to correct overpriced plans and lock in better, more predictable rates, without switching carriers.

3. Recover

Billing errors and unauthorized charges get identified and credited back, not just flagged and forgotten.

4. Manage

Ongoing administration afterward: usage monitoring, plan right-sizing, and a helpdesk for anything that comes up.

What's Covered

Not Just a One-Time Discount

All of it carried out by the providers I work with. My part is picking the right one for your situation and staying involved afterward.

Carrier rates change constantly, usage patterns shift, and billing errors creep in quietly. The initial review catches the immediate savings. Ongoing management catches the rest: continued savings of another 5 to 25 percent over time, inventory tracking so nobody's paying for a phantom line, and a helpdesk so wireless issues stop landing on your desk.

Why This Matters Here

Field Teams Rack Up Wireless Bills Fast

Property Managers and Tour Operators

Every guide, driver, and site manager on a company line adds up. Most businesses have never had those lines actually audited since they were set up.

Multi-Location Retail and Hospitality

Different locations often end up on different plans over time, with nobody tracking whether any of them still make sense.

No Disruption to Fix

This works alongside your current carrier and current phones. There's no hardware swap and no service gap while it gets sorted out.

Questions I Get

Questions I Get About Wireless Savings

Do we have to switch carriers to save money?

No, and that is the part most people do not expect. The work is a renegotiation of what you already have, not a migration. Your phones, your numbers, and your carrier stay exactly as they are. That matters here because switching carriers on Oahu means re-testing coverage across terrain your crews actually drive, and that is a real cost most businesses would rather not absorb to chase a rate.

What if we already use an expense management tool?

It is still worth a look. Those tools are good at reporting what you spent and considerably weaker at renegotiating what you should be paying. They will show you the bill accurately without telling you the rate is wrong. The savings figures on this page include businesses that already had a third-party tool in place, which is the clearest evidence that the two things are solving different problems.

How much of our time does this take?

Very little at the start, which is deliberate. It begins with a copy of a recent bill and access to review the account. The audit work happens on the provider's side, not yours. The time commitment that matters is later and it is small but ongoing: someone on your side needs to confirm when a line should be cancelled or a plan changed. That is the step that keeps the savings from leaking back.

Does this work if we have sites on other islands?

Yes, and multi-island operations are frequently where the largest gaps sit. Sites on Maui, Kauai, or Hawaii Island tend to have been set up at different times under different plans, and nobody has reconciled them since. The first deliverable I want is a single inventory covering every island. For a lot of businesses that is the first time all the lines have appeared on one page.

What happens after the initial savings?

That is the part I care about most, because a one-time reduction erodes. Rates move, usage patterns change, staff turn over seasonally, and lines stay active for people who left. Ongoing management is what holds the number down: usage monitoring, plan right-sizing, and an inventory somebody actually maintains. When I evaluate a provider for this work, the ongoing piece is what I weigh most heavily.

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